FAQ

Q: Are you a factory or trading company?

A: We're a direct factory,we have our own casting foundry and machining factory over 25 years.

Q: Do you make customized products based on our design drawings?

A: Yes, we are a professional metal fabrication factory with 20 experiences to make custom products according to clients' drawings.

Q: Will my drawing be safe after you get it?

A: Yes, we will not release your design to third party unless with your permission.

Q: What is the MOQ?

A: Usually we don't set MOQ, but the more, the cheaper. Besides, we are happy to make prototype or sample for clients to ensure quality standard.

Q: Whether some samples can be provided?

A: Yes, just need some sample cost and express cost,we will provide some parts which we have stock.

Q: How fast can my samples be finished?

A: Generally 5-7 Working days

Q: How to deal with the parts received when they are found to be in poor quality?

A: In case of non- conformance, please contact us immediately, we will check the problems and have them reworked or repaired at the first time. If none of these works, we support a refund.